Return policy

Return and Exchange Policy

1. General Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a return or exchange within 14 days of receipt.

2. Eligibility

• Products must be unused, unopened, and in their original packaging.

• We do not accept returns on products that have been used or opened for hygiene and safety reasons.

• For items that are damaged or defective, we will offer a full refund or exchange.

3. Return Process
To initiate a return or exchange, please contact us at [email/phone number]. We will provide you with instructions on how to return the item. You are responsible for return shipping fees unless the product is defective.

4. Refunds
Once we receive your returned item, we will process your refund within [X] business days. Refunds will be issued to the original payment method.

5. Final Sale Items
Certain items may be marked as "Final Sale" and are not eligible for returns or exchanges. These items will be clearly indicated at the time of purchase.

6. International Returns
International customers are responsible for return shipping costs. We do not cover any customs or import fees for returns.